Underwriting, pricing and claims authority remain with GLICO.
Motor insurance, informed by real driving intelligence.
A measured pathway to telematics-enabled motor insurance in Ghana — designed to deepen risk visibility, reward safer driving, strengthen claims control and protect financed assets while preserving GLICO’s underwriting authority.
GLICO provides judgement.
Pilot first. Measure value by lever. Scale only where the evidence supports it.
Customer coaching and safer-driver value precede adverse action.
Data quality and economics are proven before broad rollout.
Purpose limitation and data minimisation are designed in.
EXECUTIVE MANDATE
A practical partnership proposition
Strengthen the decisions GLICO already makes — without displacing the institution that makes them.
GLICO Drive is proposed as a controlled telematics programme that adds real-world driving intelligence to motor insurance. Huawei provides the in-vehicle telematics capability and 5G connectivity layer; Afriwave provides local telecommunications and infrastructure coordination; Barberhost provides the secure software, data and intelligence platform.
GLICO retains ownership of underwriting, pricing, policy terms, claims decisions, customer proposition and regulatory engagement.
Strategic objective
Safer + smarter.
Reward lower-risk behaviour, identify emerging risk earlier and strengthen the evidence available to underwriting and claims teams.
Insurance value
More than one lever.
Claims performance, fraud and leakage, theft recovery, pricing, retention, operational productivity and portfolio growth.
Operating model
Pilot first.
Agree the cohort, prove data quality and customer response, test the economics, then scale each use case independently.
STRATEGIC CASE
From proxy risk to observed risk.
Traditional motor insurance necessarily relies on historical and proxy information. Telematics adds consent-based evidence of how, when and how much a vehicle is driven — and allows those observations to be tested against real claims outcomes.
Behaviour + exposure
Add observed driving evidence to existing underwriting inputs.
From proxy indicators → richer segmentationEarlier evidence
Use time-stamped event intelligence to support triage and investigation.
From report → evidence-supported reviewVisible reward
Turn insurance into an ongoing safer-driving relationship.
From annual renewal → active engagementRecovery support
Enable controlled location and escalation workflows where authorised.
From insured asset → protected assetDynamic intelligence
Identify patterns by vehicle class, route, time and risk segment.
From static portfolio → observable behaviourBank + fleet extension
Build consent-based asset intelligence for financed and commercial vehicles.
From policy only → ecosystem propositionPLATFORM ARCHITECTURE
A controlled path from vehicle signal to insurer action.
The proposed architecture separates device telemetry, secure data processing, scoring and insurer action. This preserves accountability while creating a clean foundation for scale.
VEHICLE & DRIVER
Huawei telematics
- 5G connectivity
- GNSS / motion data
- Device health + tamper
SECURE DATA LAYER
Trusted telemetry
- Encrypted transport
- Consent + device identity
- Purpose-limited access
DRIVESCORE ENGINE
Explainable risk
- Events + exposure
- Risk bands + confidence
- Auditable scoring logic
GLICO INSURANCE
Decision support
- Pricing + rewards
- Claims + investigation
- Portfolio oversight
PARTNER ECOSYSTEM
Extended value
- Banks + financiers
- Fleet customers
- Recovery workflows
CORE TELEMETRY
DRIVESCORE
Transparent by design.
GLICO should be able to see the scoring inputs, weighting logic, risk bands, confidence levels and exceptions. Customers should receive understandable reasons and a route to challenge materially incorrect data.
ROLES & ACCOUNTABILITY
Clear responsibilities. One governed programme.
The partnership is deliberately structured so that technology enables the proposition while GLICO remains the insurance authority.
CUSTOMER + INSURER JOURNEY
One proposition. Six controlled steps.
Lead with value and transparency. The customer sees understandable feedback; GLICO receives governed intelligence for approved insurance purposes.
Reward before punishment.
Consent + identity
Eligible customer accepts the proposition; device is mapped to policy and vehicle.
Secure telemetry
Huawei device transmits approved driving telemetry over mobile connectivity.
Explainable indicators
DriveScore converts exposure and events into transparent risk signals.
Coaching + rewards
Customer receives progress, feedback and any GLICO-approved benefits.
Insurer intelligence
GLICO uses portfolio and event intelligence for approved insurance use cases.
Evidence complements judgement
Telematics may complement existing underwriting information under approved rules.
ILLUSTRATIVE VALUE AT SCALE
Measure economic value across the portfolio.
The financial case should not depend on one headline percentage. The stronger case is a portfolio of independently measurable value levers, tested against GLICO’s own baseline data.
A conservative illustrative scenario across five measurable value levers.
Not a guaranteed forecast. Actual value depends on GLICO’s portfolio, adoption, baseline loss experience and operating choices.The appropriate test is not “Did claims fall by X%?” It is: What measurable gross value did the programme create across loss performance, fraud, retention, operations and growth — and what is the net value after programme cost?
ECOSYSTEM OPPORTUNITY
Insurance at the centre of asset intelligence.
For financed vehicles, GLICO Drive can extend into consent-based asset-risk intelligence without turning a lender into a surveillance operator.
Asset
Support theft/recovery escalation and verified asset presence subject to consent.
Improve coordination around policy continuity for financed assets.
Support earlier notification of significant events affecting a financed vehicle.
Provide aggregate risk insights by class, fleet or borrower segment.
Banks should receive only the data required for an agreed financing or asset-protection purpose. Raw location history and detailed driving behaviour should not automatically be exposed to a lender.
PROGRAMME SAFEGUARDS
Trust is not a feature. It is the operating model.
Executive confidence depends on clear customer consent, strong security, transparent scoring and disciplined insurance governance.
Customer trust
- Explicit consent and understandable disclosure
- Visible explanation of DriveScore drivers
- Review route for disputes or device faults
Data + cyber security
- Encryption in transit and at rest
- Strong device identity and role-based access
- Retention, purpose limitation and audit logging
Insurance governance
- No automated claim denial solely from telemetry
- Version-controlled scoring changes
- Bias, data quality and complaint monitoring
The programme should strengthen institutional decision-making, not bypass it.
PROVE VALUE BEFORE SCALE
A deliberately controlled 90–120 day pilot.
The proposed pilot is large enough to test the technology and operating model while remaining controlled enough to refine or stop individual value levers before scale.
Agree the proposition
Cohort, consent wording, scoring framework, KPIs, claims use cases and operating procedures.
Connect the system
Provision devices, connectivity, policy mapping, dashboards, APIs and security controls.
Observe behaviour
Measure data quality, customer engagement, event accuracy, claims usefulness and workload.
Scale, refine or stop
Compare pilot results to baseline and decide independently on each value lever.
RECOMMENDED IMMEDIATE NEXT STEP
Joint discovery before technical mobilisation.
Convene GLICO, Afriwave, Barberhost and Huawei to confirm the target motor segment, pilot success measures, device assumptions, integration points, customer proposition and governance.
Cohort · proposition · governance · integration boundaries
Devices · controls · communications · trained teams
KPI pack · economics · customer response · readiness
Consent model · data sharing · commercial case
GLICO DRIVE
A safer-driving proposition.
Better evidence for the insurer.
Better protection for the customer and financed asset.
Submitted for strategic discussion by Afriwave Telecom Ghana Limited, Barberhost Ltd and Huawei.
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